Intelligent Device Management™ (IDM) is an enterprise-class solution for the collection of asset information and delivery to your back-office, IT systems.
Data collection clients
MWAi offers a variety of data collection clients to capture information from connected, unconnected and locally-connected imaging devices. Data is transmitted from end-user location utilizing innovative cellular, pager, wireless Mesh and network protocols. MWAi solutions meet your end-user requirements enabling data capture for any environment.
Embedded solutions
MWAi is the partner of choice for many OEMs for the development of embedded asset management utilities and data collection solutions.
Data delivery
The IDM solution can deliver information into a variety of IT systems:
- ERP/CRM – real-time and bi-directional integration with industry-leading ERPs for the automation of meter billing
- MWAi's Intelligent Service – enable proactive service with real-time service alert notification, automatic call creation and consumable levels both for technicians, service management and supply chain
- IntelliDashboard – comprehensive reporting on usage, consumable levels and equipment status
- automated service call creation in MWAi's Intelligent Service
- real-time consumables display in MWAi's Intelligent Service
- connected, unconnected and locally-connected equipment support
- industry-leading security
- real-time integration with leading ERP/CRM systems
- dvanced asset data reporting
- eliminate manual processes and errors by providing a fully automated, end-to-end data acquisition and transmission solution
- institute comprehensive billing for all imaging device functions, including the pages that your customers copy, scan and/or print
- abolish the estimation process, missed reads, and unnecessary accounting reconciliations
- eradicate the need for customer interaction in the meter reading process, resulting in immediate improvement in customer satisfaction
- drive immediate cost savings and facilitate proactive asset control with advanced data mining and asset monitoring