Protect your margin by optimizing your product service efficiency
scope™ from MWA Intelligence, Inc. creates a secure connection between your dealership and the client location to facilitate access to geographically dispersed equipment. Service personnel can review equipment usage detail, configuration and remotely troubleshoot issues without the need to travel to the customer office. In addition, utilizing Sharp’s i‐DVM™ front panel service utility, technicians can remotely access the front panel of PAU enabled equipment for additional diagnostic tools, firmware upgrades, equipment configuration and to clone settings from one equipment to another.
MWAi's IntelliDashboard™ reporting server enables your dealership with a powerful tool for proactive service by creating visibility to critical asset information in support of sales and service visits, as well as tools to evaluate equipment performance over the entire life cycle of the machine.

- Secure access to geographically-dispersed equipment
- Access to the equipment's front panel
- View service logs and diagnostic data
- Remote firmware upgrades
- Clone device settings from one to many
- Event driven, real‐time service alerts
- Data driven real‐time and historical reports
- Reduce service costs
- Limit travel requirements
- Improve workforce management
- Increase productivity
- Improve customer satisfaction
- Accurate and timely billing for actual usage
- Reduce end‐user intervention
- Increase asset availability